+27 12 458 8270 [email protected]

Cookie Policy

This Cookie Policy explains how Riverlume Media (Pty) Ltd (Pty Ltd), trading as Riverlume, uses cookies and similar tracking technologies on gravento.site ("the Site"). It should be read together with our Privacy Policy, which sets out in detail how we process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

1. Categories of Cookies and Their Purposes

CategoryPurposeExamples of Data ProcessedConsent Required
Strictly NecessaryEnable core functionality of the Site, including page navigation, form submission security, and session managementSession identifiers, security tokens, cookie consent preferenceNo — necessary for the Site to function
AnalyticsMeasure how visitors use the Site, including pages viewed, referral source, and time on page, in order to improve content and performancePseudonymous device identifier, IP address (truncated), pages visited, browser/device typeYes
MarketingTrack engagement with content and, where applicable, measure the effectiveness of email subscription campaigns and broadcast promotionPseudonymous identifier, campaign source, engagement with subscription contentYes

2. What Cookies Are

Cookies are small text files placed on a user's device when visiting a website. They allow the Site to recognise the user's device on return visits, remember preferences, and gather information about how the Site is used. Similar technologies, including local storage and pixel tags, are addressed by this policy on the same basis as cookies.

3. Cookies Used on This Site

Cookie NameCategoryDurationPurpose
rl_sessionStrictly NecessarySession (deleted on browser close)Maintains session state while browsing the Site
rl_consentStrictly Necessary12 monthsRecords the cookie preferences selected by the user
rl_analytics_idAnalytics13 monthsDistinguishes unique visitors for aggregated usage statistics
rl_campaignMarketing6 monthsAssociates site visits with email subscription or promotional campaigns

4. Cookies and the Contact Form and Email Subscription

Where a user submits the contact form or subscribes to the Riverlume email list, no additional cookie is set by that action itself. However, if the Marketing cookie category has been consented to, subsequent visits to the Site may be linked, via the identifiers listed in section 3, to the campaign or communication that referred the visitor, for the purpose of assessing subscription and outreach effectiveness. This linkage does not occur if Marketing cookies have been declined.

5. Legal Basis and Consent Mechanism

CategoryLegal Basis under POPIAHow Consent Is Obtained
Strictly NecessaryLegitimate interest in operating a functional and secure Site (section 11(1)(f))Not applicable — no opt-out is offered as these cookies are essential
AnalyticsConsent (section 11(1)(a))Selected via the cookie banner presented on first visit
MarketingConsent (section 11(1)(a))Selected via the cookie banner presented on first visit

Consent choices are recorded via the rl_consent cookie described in section 3 and may be withdrawn at any time as described in section 7.

6. Third-Party Cookies

PurposeNature of Third PartyData Transferred
Analytics processingAnalytics service provider engaged as an operator on our behalfPseudonymous device identifier, truncated IP address, page interaction data
Email subscription managementEmail service provider engaged as an operator on our behalfEmail address, subscription status, campaign engagement identifiers

These third parties process cookie-derived information solely on our instructions and are contractually required to apply security and confidentiality measures consistent with POPIA.

7. Managing and Withdrawing Consent

Users may change or withdraw their cookie preferences at any time through the cookie preference control accessible from the Site footer, which reopens the consent banner described in section 5. Users may also configure their browser settings to refuse cookies generally or to delete cookies already stored; instructions vary by browser and are available from the relevant browser vendor. Disabling Strictly Necessary cookies may prevent parts of the Site, including the contact form, from functioning correctly.

8. Retention

Cookie data is retained for no longer than the durations indicated in the table at section 3, after which it expires automatically. Aggregated analytics data derived from cookies may be retained for longer periods in a form that does not identify individual users.

9. Contact

FieldDetail
CompanyRiverlume Media (Pty) Ltd (Pty Ltd)
Trading asRiverlume
Physical Address214 Rissik Street, 0181 Pretoria, South Africa
Email[email protected]
Phone+27 12 458 8270
Company Registration Number0377562452

Questions regarding this Cookie Policy, or requests concerning the processing of personal information under POPIA, may be directed to the contact details above.

10. Updates to This Policy

This Cookie Policy may be updated from time to time to reflect changes in the cookies used on the Site or in applicable law. The date of the version in force is 2026. Continued use of the Site following any such update constitutes acknowledgement of the revised policy.